Terms & Conditions

Upon purchase, you are granted access to the purchased Product for the lifetime of that specific Product offering, subject to these Terms and your continued compliance with them. "Lifetime access" means the lifetime of the Product — not an absolute guarantee of perpetual access.

You will receive access to updates, improvements, and supplementary materials added to your purchased Product at no additional charge. However, entirely new products, substantially redesigned or refilmed versions, or successor offerings are considered separate products and require separate purchase. A new product is considered distinct if it has a separate product name, version number, or is marketed as a replacement or successor offering.

We reserve the right to change hosting platforms or delivery methods. If we migrate to a new platform, you will be provided access at no additional cost and will receive a minimum of 30 days' notice before any migration that requires action on your part.

In the event we cease operations or discontinue a Product, we will make reasonable efforts to provide downloadable copies of your purchased materials or at minimum 90 days' notice. We are not liable for circumstances beyond our reasonable control that prevent continued access.

All content provided in our Products — including but not limited to videos, templates, spreadsheets, PDFs, graphics, logos, written material, audio recordings, and software — is the sole intellectual property of Natsai R Consulting Ltd. and is protected by Canadian and international copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license for personal or internal business use only. This license does not grant you any ownership rights in the content.

You may NOT:

• Share, distribute, reproduce, copy, or resell any part of the content
• Post content to public websites, file-sharing platforms, or social media
• Use the content for commercial training or to teach others (unless explicitly permitted)
• Remove, alter, or obscure any copyright or proprietary notices
• Create derivative works without express written permission

All prices are stated in Canadian Dollars (CAD) unless otherwise indicated. Prices are subject to change at any time and will not affect existing purchases or active payment plans.

If you select a payment plan, you authorize us to charge your payment method on the scheduled dates. You remain obligated to complete all payments even if you stop using the Product. Payment plans are not cancellable and you are liable for all installments regardless of Product usage.

If a payment fails, we will attempt to contact you by email and may retry the payment up to 3 additional times. Access will be suspended if payment is not received within 15 days of the due date.

If you initiate a chargeback without first contacting us at [email protected] to attempt resolution, we reserve the right to immediately terminate your access to all Products, pursue collection of the disputed amount plus associated fees, and deny you future access to our products. If you have a legitimate concern, please contact us first.

Any income figures, revenue examples, or client results shared in our marketing materials, courses, or communications are provided for illustrative purposes only. They represent exceptional individual results, are not typical, and do not constitute guarantees or predictions of your results. They may represent earnings accumulated over extended time periods and may not account for all business expenses or taxes.

Your results will vary based on your existing skills and experience, time and effort devoted to implementation, your industry and market conditions, your business model, and many other factors outside our control.

All testimonials reflect the individual experiences of actual customers and do not guarantee that you will achieve the same or similar results. The experiences described are not typical. Individuals featured may have unique circumstances, skills, or advantages that contributed to their results.

You are responsible for maintaining a reliable internet connection, using a compatible and up-to-date device and web browser, ensuring your email address is accurate, and managing your login credentials securely.

We strive for continuous availability but do not guarantee uninterrupted access. Our platform may be unavailable due to scheduled maintenance, emergency repairs, third-party service outages, or circumstances beyond our reasonable control. No refunds will be issued for temporary service interruptions.

This policy applies to all purchases including digital courses and programs, downloadable templates and tools, recorded workshops, live event tickets (virtual or in-person), coaching packages, and bundles.

• Change of mind or buyer's remorse
• Failure to use or access the Product
• Dissatisfaction with content or results
• Technical difficulties on your end
• Financial hardship or inability to complete payment plan installments

If you experience legitimate non-delivery or access issues caused by our error, contact us at [email protected] within 30 days of purchase. We will work to resolve the issue. If we cannot provide access due to our error, you may be eligible for a remedy.

Any exceptions required under applicable Canadian consumer protection legislation will be honored in accordance with that law.

If you selected a payment plan, you remain obligated to complete all scheduled payments regardless of Product usage. Non-payment may result in suspension or termination of access and collection action.

We reserve the right to suspend or permanently revoke access if you: violate these Terms in any material way; share, distribute, or resell our proprietary content; engage in abusive or threatening behavior toward our team; initiate fraudulent chargebacks or payment disputes; use our Products for illegal purposes; or provide false information.

In most cases, you will receive written notice via email and have five (5) business days to resolve the issue. Severe violations — such as intellectual property theft, fraud, or threatening behaviour — may result in immediate termination without notice.

Upon termination, your access to all Products is immediately revoked, you must cease all use of our materials, and no refunds will be issued. You remain liable for any outstanding payment obligations. All provisions of these Terms that by their nature should survive (including Intellectual Property, Limitation of Liability, Indemnification, and Dispute Resolution) shall survive termination.

Before initiating any formal dispute, you agree to contact us at [email protected] with a detailed description of your concern. We will attempt to resolve the matter informally within 30 days. This step is required before proceeding to any formal process.

If informal resolution is not achieved, disputes will be resolved through applicable Canadian dispute resolution processes, including mediation or binding arbitration as required by provincial law. You waive any right to participate in a class-wide action against Natsai R Consulting Ltd.

We may promote or recommend third-party products, services, or platforms. In some cases, we may receive affiliate commissions for these recommendations. Such relationships do not influence our educational content, and we only recommend products we believe may provide value.

Mention of any third-party product, service, or company does not constitute an endorsement, guarantee of results, or an assumption of liability for third-party actions or products.

Third-party tools or platforms referenced in our Products may change their features, pricing, availability, or terms of service, or may discontinue operations. We are not responsible for such changes and make no guarantees about the continued availability or suitability of any third-party resource.

If our Products include community features where you can submit content, by doing so you grant us a non-exclusive, royalty-free license to use your submission for operational and marketing purposes, and you represent that you own or have rights to the content submitted.

You agree not to harass, bully, or threaten other community members; share false or misleading information; engage in spam or excessive self-promotion; share others' private information; or promote illegal activities. We reserve the right to remove content or ban users who violate these standards.

These Terms, together with our Privacy Policy and any product-specific terms, constitute the entire agreement between you and Natsai R Consulting Ltd. regarding your use of our Products and supersede all prior communications or agreements.

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

Our failure to enforce any provision of these Terms shall not constitute a waiver of that or any other provision.

We may assign or transfer our rights and obligations under these Terms to a third party without your consent, including in connection with a merger, acquisition, or sale of assets. You may not assign your rights or obligations without our prior written consent.

By checking a box, clicking a button, or completing a purchase on our platform, you are providing a legally binding electronic signature with the same force and effect as a handwritten signature.